A Complete Guide To Standard Chartered Credit Cards In Malaysia

Trying to pick up a credit card for yourself can be quite challenging, especially if it’s your first credit card. The challenges can come in multiple forms, such as not knowing what your primary use of the credit card will be, not understanding the different types of credit cards, and which provider to go for.

Which is why in this article, we’re going to give you a guide to all the different available types of Standard Chartered credit cards, to help you make an informed decision.

Types of Standard Chartered credit cards

First thing we’re going to cover in this guide to Standard Chartered credit cards are the types of credit cards that they offer in Malaysia.

And in Malaysia, they offer four types of credit cards, which are;

Cashback credit cards

As the name indicates, a cashback credit card is a credit card that rewards its users with a percentage of their spending back as cash rewards. With this credit card, cardholders earn a certain percentage (e.g., 1%, 2%, or even more) of their purchases back in cash.

An example of a Standard Chartered cashback credit card is the Standard Chartered Simply Cash credit card.

Rewards credit cards

A rewards credit card is a type of credit card that allows cardholders to earn points for every dollar spent, which can be redeemed for various benefits. With this credit card, cardholders can earn points with every purchase, and these points can be used to redeem various items.

An example of a Standard Chartered rewards credit card is the Standard Chartered Visa Infinite credit card.

Travel credit cards

A travel credit card is specifically designed for individuals who frequently travel, offering rewards and benefits tailored to travel-related expenses. Some of these rewards and benefits include flight miles, access to airport lounges, no foreign transaction fees, among others.

An example of a Standard chartered travel credit card is the Standard Chartered Journey credit card.

Premium credit cards

A premium credit card is a high-tier credit card that offers enhanced benefits and features, typically aimed at affluent consumers. The rewards that come with this credit card includes a higher credit limit, exclusive rewards, exclusive access to events, VIP experiences, and other luxury perks.

An example of a Standard Chartered premium credit card is the Standard Chartered Platinum Mastercard credit card.

What are the benefits of using a Standard Chartered credit card?

So now that we know all the types of credit cards that Standard Chartered offers, let’s discuss the benefits of using a Standard Chartered credit card;

Standard Chartered credit cards offer a variety of benefits tailored to different needs and spending habits. Here are some of the key advantages:

Rewards programmes :

Earn points or cash back on every purchase, with higher rewards rates for specific categories like dining, groceries, and travel.

Travel benefits:

Complimentary travel insurance, access to airport lounges, and special travel promotions, making it ideal for frequent travelers.

Exclusive promotions:

Access to special discounts, deals, and cashback offers from partner merchants and retailers.

No annual fee:

Some cards waive the annual fee if certain spending thresholds are met.

These benefits make Standard Chartered credit cards appealing for both everyday spending and lifestyle enhancements, catering to a wide range of customer preferences.

How to apply for a Standard Chartered credit card in Malaysia

Sold on a Standard Chartered credit card but have no idea how to apply for one? Don’t worry, we got you covered. Here’s a step-by-step guide to how you can apply for a credit card from Standard Chartered.

Eligibility criteria

First thing you want to do is check on the eligibility criteria for each of the credit cards Standard Chartered offers. Different credit cards have a different eligibility criteria, so be sure to check and find ones that you are eligible for.

Required documents

The second thing you need to do is to prepare the required documents for your application process. 

For individuals employed in the private sector, including directors and Standard Chartered Malaysia employees with a fixed salary. Submit a copy of the NRIC (front and back) along with the latest EPF statement showing a minimum of six months of contributions, which can be downloaded from the KWSP website or app. Those earning a commission in the private sector, on the other hand, must provide their NRIC, a recent commission statement, and their latest bank statement.

Government sector employees and self-employed individuals. Submit a copy of the NRIC (front and back) along with the latest BORANG B/BE form and the Acknowledgement Summary page.

Right now, Standard Chartered is also holding a promotion where you can apply for a Standard Chartered credit card by just using your EPF documents.

Application process

Once you have your documents ready, it’s time to start your application for a Standard Chartered credit card.

Choose the right card

Begin by exploring the various credit card options available. Standard Chartered offers a range of cards designed to cater to different lifestyles. For those who travel frequently, consider cards like the Journey or the Standard Chartered Priority Banking Visa Infinite, which allow you to earn air miles. If you prefer a straightforward rewards system, there are cards that provide cashback on everyday purchases like petrol and groceries.

Start your application

After selecting your preferred credit card, click on “Apply Now”. Here, you’ll need to specify whether you are an existing Standard Chartered customer or a new applicant.

For new customers

If you’re new to Standard Chartered, you’ll need to complete an online application form. This form is user-friendly and will ask for:

• Personal Information: Basic details such as your name, date of birth, and contact information.
• Employment Details: Information about your current job and employer.
• Income Information: Your monthly or annual income.
• Document Uploads: You will need to upload all relevant documents mentioned.
  

Make sure to provide your residential address accurately, as your new credit card will be sent there. If you have any questions about the application or required documents, you can reach out to the Client Care Centre, which is available 24/7.

For existing customers

If you’re already a customer of Standard Chartered, the process is even simpler. Just log in to your online banking account, and you’ll be prompted to upload the necessary documents to complete your application.

Approval process and timeline

After submitting your application, it will be assessed, which usually takes up to four working days. You can check the status of your application by contacting the Client Care Centre (available 24/7) after the four-day period.

Once your application has been assessed, you’ll receive an SMS notification informing you whether your application has been approved or declined. If all required documents have been provided, you can expect the overall process to take approximately nine days for your credit card to be approved.

In some cases, approvals can be very quick, with decisions made in seconds. However, it can take longer in some situations, with issuers sometimes taking up to 30 days. Once approved, your credit card will typically be delivered within a week, although this timeframe may vary.

By following this guide, you’ll be well-equipped to apply for a credit card with Standard Chartered Bank, ensuring it meets your financial needs and lifestyle. Good luck with your application!

Tips for maximizing your Standard Chartered credit card benefits

When used wisely, a credit card can be a powerful financial tool rather than a source of stress. While there are plenty of horror stories about credit card debt, understanding how to use your card responsibly can lead to significant benefits. 

Here are some tips for maximising your Standard Chartered credit card benefits while staying in control of your finances.

Apply during promotional events

One of the best ways to kickstart your credit card journey is by applying during promotional events. Standard Chartered frequently hosts roadshows at shopping malls, where knowledgeable staff members are available to provide information about the various credit cards on offer. 

If you choose to apply offline at these events, you may also receive enticing offers, such as free gifts like hairdryers or luggage bags. Alternatively, applying online at the right time can unlock cashback opportunities and the chance to win substantial prizes through promotions like “Spend to Win” or lucky draws.

An added benefit of applying at these events is that you’ll have direct contact with Standard Chartered staff, making it easy to reach out via WhatsApp for any assistance you may need. This means you can get instant help whenever you have questions or need support.

Stay informed about promotions

Spending with your credit card when there are ongoing promotions is our best tip yet. Keep an eye on exciting offers such as their RM1 Deals, which provide amazing discounts across various retailers in Malaysia, including fashion, travel, dining, fitness and many more surprises.

Most importantly, booking travel plans using your Standard Chartered credit card can save you up to 30% and offer cashback. These promotions are regularly updated to cover diverse activities and experiences across the globe, so be sure to check back frequently.

Timely points redemption

To make the most of your rewards, it’s essential to redeem your points in a timely manner. You can check your accumulated reward points through both Online Banking and the SC Mobile app. Here’s how:

Online Banking:

1. Log in to Online Banking
2. Select “Online Rewards”
3. View your accumulated reward points
4. Follow the instructions to redeem your points

Mobile Banking:

1. Log in to SC Mobile
2. Select “Credit Card Rewards” from the menu
3. View your accumulated reward points
4. Follow the instructions to redeem your points

Utilise reward categories

Many Standard Chartered credit cards offer bonus points for spending in specific categories such as dining, groceries, or travel. Be strategic about your spending to maximise these rewards, focusing on the categories that offer the most benefits for your lifestyle:

– Journey Credit Card: Earn 5X more miles on dining, travel, and overseas spend, plus unlimited access to Plaza Premium Lounge.
– Priority Banking Visa Infinite: Enjoy 5X points on overseas spending and unlimited access to airport lounges globally.

– Simply Cash Credit Card: Enjoy up to 15% cashback on petrol, e-wallets, groceries, and dining at selected merchants, along with RM1 Deals at various locations.

– VISA Platinum Credit Card: Get 5X points for dining and overseas spending, plus 5,000 bonus points monthly and RM50 cashback.

– Platinum Mastercard Basic: Earn 1X points for every spend, with annual fee waivers for life.

So, if you have a travel rewards card, take full advantage of the travel benefits, such as free or discounted airport lounge access and travel insurance. Similarly, if you have a card that rewards daily necessities like petrol or groceries, plan your shopping and refuel trips accordingly to maximise rewards.

Annual fee waiver

Don’t forget to request your credit card annual fee waiver through the SC mobile app. Submitting your waiver request online is straightforward and often leads to instant approval, helping you save on costs.

Automatic payments

Consider setting up automatic payments for recurring bills using your credit card. This not only ensures you never miss a payment but also helps you accumulate points on regular expenses like utilities or subscriptions.

Frequently Asked Questions (FAQS) on Standard Chartered Credit Cards

Got any questions that this guide did not cover? Check out the FAQs here, we might have the answers you need.

1. What types of credit cards does Standard Chartered offer?

Standard Chartered Malaysia offers a variety of credit cards, including cashback cards, rewards cards, travel cards, and premium cards, each designed to cater to different spending habits and lifestyle needs.

2. How do I apply for a credit card?

You can apply for a Standard Chartered credit card online through their official website, via mobile banking, or by visiting a local branch. Make sure to have the necessary documents, such as proof of income and identification.

3. What are the eligibility requirements for a credit card?

Eligibility varies by card type but generally includes a minimum age requirement (usually 21 years), a specific income threshold, and a good credit history. Check the specific card details for more information.

4. What are the fees associated with Standard Chartered credit cards?

Fees can include an annual fee, late payment fees, and foreign transaction fees. Some cards may waive the annual fee if spending requirements are met. Refer to the specific card’s terms for detailed fee information.

5. How can I earn rewards or cashback with my credit card?

You can earn rewards or cashback by using your card for everyday purchases. Different cards offer varying rates for specific categories, such as dining, groceries, or travel.

6. How do I redeem my rewards or cashback?

Redemption options depend on the card type. You can typically redeem points for travel, merchandise, or gift cards through the Standard Chartered rewards portal or via the mobile app. Cashback can be credited to your account or used as a statement credit.

7. What should I do if I lose my credit card?

If you lose your card, immediately report it to Standard Chartered’s customer service. They will block the card to prevent unauthorized transactions and assist you in getting a replacement.

8. Is there an option for contactless payments?

Yes, most Standard Chartered credit cards are equipped with contactless payment technology, allowing you to make quick and secure transactions at eligible merchants.

9. Can I set up auto-payment for my credit card?

Yes, you can set up auto-payment through online banking to ensure your monthly bills are paid on time, which helps you avoid late fees and maintain a good credit score.

10. How can I manage my credit card account?

You can manage your credit card account through Standard Chartered’s online banking platform or mobile app, where you can check your balance, view transactions, make payments, and track rewards.

11. What should I do if I have a dispute regarding a transaction?

If you have a dispute, contact Standard Chartered’s customer service as soon as possible. Provide details of the transaction and any relevant documentation to help resolve the issue.