Several Banks Announce Scheduled Maintenance And Service Disruption This Week
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Several banks recently announced that they will undergo scheduled maintenance this week. Some of their services will experience temporary disruptions.
Here’s what you need to know about each bank’s scheduled maintenance:
Bank Rakyat
Bank Rakyat tweeted that it will undergo maintenance from October 9, 4pm, to October 12, 12pm. It advised users to follow their social media channels for the latest updates on the matter.
CIMB
Several services will undergo scheduled maintenance in stages until October 17, 6am:
| From | To | Services Under Maintenance |
|---|---|---|
| October 3, 2020 (12am) | October 9, 2020 (11:59pm) | ePayment services |
| October 9, 2020 (8pm) | October 10, 2020 (6am) | JomPAY and SpeedSend |
| October 16, 2020 (11pm) | October 17, 2020 (9m) | CIMB Clicks, CIMB EVA |
| October 17, 2020 (12am) | October 17, 2020 (6am) | FPX services |
| October 17, 2020 (12am) | October 17, 2020 (6am) | Maxis prepaid reload |
HSBC
HSBC announced that its debit card transactions will be affected during these times:
| Affected services | Maintenance date | Estimated interruption period |
|---|---|---|
| Debit Card Transactions (Visa only) | October 11, 2020 | 12am - 1am |
| Debit Card Online Transactions | October 10, 2020 | 1am - 7am (1-2 mins interruption only) |
| October 17, 2020 | 1am - 7am (1-2 mins interruption only) |
|
| October 18, 2020 | 3am - 7am |
Maybank
Maybank tweeted that the following services will be temporarily unavailable:
From 11:30pm until 11:59pm on 09 October 2020 (Friday)
• Maybank2u & Online Payments
• Maybank2u App
• Maybank QR Pay
• Maybank Wealth App
• FPX Payment
• IVR
• Debit Card Transactions
• ATM
• Smart Recycler Machine (SRM)
• Cheque Deposit Machine(2/3)
— Maybank (@MyMaybank) October 6, 2020
Public Bank
The Star reported that Public Bank has also issued a system maintenance notice for their banking site and its PB engage app. These services will be unavailable on October 8 from 12am to 4am. However, the notice does not seem to be on Public Bank’s Announcement page any more.
RHB
RHB tweeted its Mobile Banking app will be temporarily unavailable:
Dear Customers,
Please be advised that our RHB Mobile Banking app will not be available due to a scheduled maintenance activity from 12.00am to 9.00am on 3rd Oct 2020 and 4th Oct 2020.
During this time, our app services will be inaccessible.
— RHB Group (@RHBGroup) October 2, 2020
These service disruptions will occur at non-peak hours, and will last for only a few hours, so it may not affect your day-to-day banking transactions. Nevertheless, these banks advise customers to perform their transactions ahead of time to minimise inconvenience.
